TICO ~ Travel Industry Council of Ontario
Every person in Ontario who is working for a retail travel agency and is selling travel services or providing travel advice to the public must, by law, meet the industry's Education Standards by July 1, 2009.
The Education Standards program is administered by the Canadian Institute of Travel Counsellors (CITC) on behalf of the Travel Industry Council of Ontario (TICO)
Successful completion of this program allows myself, Bonnie Jowsey to continue selling travel products for Uniglobe Donaldson Travel Inc. in Ontario ~ and to do so with confidence and expertise.
TICO's mission is to promote a fair and informed marketplace where consumers can be confirdent in their travel purchases.
TICO's goals are to be:
- a leader in developing an improved system of consumer protection
- a model for a progressive, fair, and firm administrator of industry regulations and
- a developer, promoter and advocate of good business ethics and harmonized standards in the travel industry.
TICO's various values include service excellence, innovation, diversity, creativity, honesty and integrity.
TICO's law protect only those consumer's who purchase travel services from registered sellers.
For example, if an Ontario tour operator goes bankrupt, those consumers who had purchased their vacation from a licensed Ontario retailer would be able to make a claim from the Travel Industry Compensation Fund.
Consumers in other provinces who purchase travel from an agency in their province are not protected by the Ontario Compensation Fund. This applies even if consumers purchase the tour from a chain or franchised agency that has branches in both their home province and Ontario.
However, if a consumer purchases travel from an Ontario-based agency - even if he or she does not reside in Ontario - he or she is covered by the Ontario Compensation Fund.
CWT Trillium Travel Services Inc. is a TICO registered retail travel agency and Bonnie Jowsey has successfully completed the Education Standards Program, therefore you the consumer can book your travel arrangements with confidence.
TICO's #1 Travel Tip : Booking your travel with a TICO registered travel agency means you've got Ontario's travel industry watchdog by your side.
For more consumer information on TICO visit: http://www.tico.on.ca |